Terms and Conditions
1. Introduction
Welcome to Asciende.pro. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Services Provided
We offer the following services:
- Online training plans
- Nutrition plans
- Sports coaching
- Scientific information through courses and memberships
The services, plans, and memberships vary primarily in the level of communication and professional follow-up depending on the amount paid by the user.
3. Purchase Process
Users can purchase the following:
- A one-time consultation
- Several consultations
- A monthly, quarterly, or annual training plan
- Free subscription, early bird for the first buyers, monthly subscription, or annual subscription
All payments are made in full at the time of purchase. For memberships, payments are made monthly or annually, with the ability to cancel at any time, with no obligation to a contract.
4. Refund Policy
Refunds are not typically provided for services rendered, but in certain circumstances, we may offer a refund or credit at our discretion. For example:
- If services were not delivered as promised.
- If there was a technical issue during the provision of our services.
Refunds will be processed via the original payment method.
5. Minimum Age
You must be at least 18 years old to use our services. If you are under 18, you must have the consent of a parent or legal guardian.
6. Health and Fitness Disclaimer
Our training and nutrition plans are designed to help you improve your performance. However, we cannot be held responsible for any health issues or injuries that may occur during or after using our services. Before beginning any exercise program, we recommend consulting with a healthcare professional, especially if you have any pre-existing conditions.
7. User Account and Data Collection
To access our services, users may need to create an account. We collect personal data such as name, email address, and payment information. This data is necessary for processing payments, delivering services, and providing support. We also collect data for newsletters and other marketing purposes (you can unsubscribe at any time).
8. Cookies and Tracking
Our website uses cookies to improve user experience, track website activity, and analyze trends. We use both Google Analytics and Meta Pixel for analytics purposes. By using our website, you consent to our use of cookies in accordance with our privacy policy.
9. Third-Party Services
We use third-party services to process payments (Stripe, PayPal, Mercado Pago), host our website (Hostinger), and provide certain functionalities through plugins. We take reasonable precautions to protect your data but cannot guarantee the security of third-party services.
10. User Responsibility
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. If you believe your account has been compromised, please contact us immediately.
11. Termination of Services
We reserve the right to suspend or terminate your access to our services if we suspect any violations of our Terms and Conditions. You may cancel your subscription or membership at any time without obligation.
12. Limitation of Liability
Our liability is limited to the amount paid for the specific service in question. We are not liable for any indirect, special, incidental, or consequential damages.
13. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Germany. In the event of a dispute, we agree to attempt to resolve it amicably. If an agreement cannot be reached, both parties agree to submit to the jurisdiction of the competent courts in Berlin, Germany.
14. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and the new Terms and Conditions will apply to all users from the date of publication.
15. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
- Email: agu@base.asciende.pro
- Phone: +4917622973233
- Address: Cornelius Frederick Str. 15, 13351, Berlin
- Tax Number: 35/342/02661
- Profession: Sportwissenschaftler (Sports Scientist)
Disclaimer
The services and content provided on Asciende.pro are intended for informational and educational purposes. While we offer sports coaching, training plans, and nutritional guidance, these services do not replace professional medical or dietary advice.
Users acknowledge that they are responsible for providing accurate personal and health information to receive appropriate guidance. Asciende.pro does not diagnose, treat, or cure medical conditions. Our recommendations are based on the information provided by the user and should not be considered medical prescriptions.
Asciende.pro does not guarantee specific results, as performance improvements depend on various individual factors, including consistency, effort, health conditions, and lifestyle.
By using our services, users assume all risks associated with training and nutrition recommendations. Asciende.pro and its representatives shall not be held liable for any injuries, health complications, or losses resulting from the use of our services or reliance on the provided information.
If you have any medical conditions or specific dietary needs, we strongly recommend consulting a licensed healthcare professional before following any training or nutrition plan.
